The Norwegian Parking Appeal Tribunal
The purpose of Parkeringsklagenemnda («Parking Appeal Tribunal») is to provide fast, costless and reliable decisions in consumer disputes regarding penalty charges (kontrollsanksjoner).
Parkeringsklagenemnda has been given authority in regulation («Forskrift») 18.3. 2016 no. 260 concerning parking regulation and the regulation of parking for the public. The regulations concerning Parkeringsklagemnda has its roots in the ADR directive. (DIRECTIVE 2013/11/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL)
Parkeringsklagenemnda is an independent administrative tribunal. Parkeringsklagenemnda considers the case on the basis of written presentation, and the parties do not attend the meetings. The decisions are then served to the parties. Decisions from Parkeringsklagenemnda become binding and enforceable four weeks from the time the decision is served, unless one or both parties file a suit to the District Court within the deadline.
If the firm that issued the charge rejects your appeal, you can lodge an appeal with Parkeringsklagenemnda. Only the driver or the rightful owner of the vehicle can contest the charge.
If you believe you will be able to understand the Norwegian form, you are of course welcome to use that. The form is in Norwegian, but you can fill in the fields in English, Swedish, Danish or Norwegian.
Challenging by mail or e-mail.
If you believe you received a wrongfully issued penalty charge, you first have to appeal to the firm that issued the charge.
For non Norwegian-speakers, we suggest challenging the penalty charge by post or e-mail, as our online complaint form is only available in Norwegian. If you believe you will be able to fill in our complaint form you can find a link to it above.
If you would like to submit your complaint by mail or e-mail, follow this link. Please state your reason for appeal and enclose any supporting documents. The appeal must be sent to the Parking Appeal Tribunal within 1 year from the date you originally challenged the charge with the issuing firm.
After receiving the decision
Our working language is Norwegian. You can write your appeal in English, but you will get the decision in Norwegian. You will receive a written decision by e-mail or by post as soon as the case has been taken into consideration, which will normally be within 4 months. As the outcome will be sent to you by post or by e-mail, it is important that the addresses you have sent us is correct.
You have to confirm that you have received the decision. You can do so by sending us an e-mail confirming that or you can log on and access your case files on our web page http://pklagenemnda.no/folg2017/. If you do not confirm, a bailiff or a policeman may come to your address or your working address to make sure that you are aware of the decision and sign the documents.
If you do not settle with the decision, you can appeal to the court (Tingretten) no later than four weeks after you get the decision.
Our phone number is +47 22 39 68 45. The phone line is open from monday to friday between 13:00 and 15:00, Central European Time.
Please do not hesitate to contact us if you have any questions.